Celebrating Healthy Workplace Month: Why ESC is the place to be

By: Stéphanie Myner-Nham, Chief Human Resources Officer, Express Scripts Canada

A highly motivated, committed and diverse team dedicated to creating a better future – together

Whether you work in an office building or on a construction site, your workplace can have an effect on your mental and physical health. In honour of Canada’s Healthy Workplace Month® (CHWM), which is recognized each October and dedicated to increase awareness about the need for a comprehensive approach to workplace health in Canada, I am proud to share how Express Scripts Canada (ESC), part of the Cigna Corporation, is a leader in workplace innovation and collaboration.

Who we are
Express Scripts Canada provides opportunities for those who value work that offers meaning and a career that makes a difference. While providing superior client service is our driving force, as industry leaders and innovators we pride ourselves on delivering better health benefits to individuals across the country. This commitment to excellence and pride in a job well done has made us the Canadian leader in drug benefit management. We provide the resources, rewards, development and recognition that empower our employees to maximize their performance and career potential.

ESC is a place for employees to grow and flourish; to go above and beyond; to do the right thing. In turn, it provides the opportunity to have a meaningful career. In fact, new programs to support and encourage employee learning and development have resulted in new career opportunities. Teamwork is at the forefront of our success. Being part of Cigna® has enabled us to implement new initiatives to further improve our employee experience and retain top talent which makes ESC a great place to work.

With Cigna’s mission to improve the health, wellbeing, and peace of mind of those we serve as our guiding light, ESC operates under a unique set of values that our employees embody every day.

• Read more: Healthy Workplace Month

What we value
ESC’s values are ones we believe in. They define us and guide us. By being true to our values, we are empowered to achieve great things – together.

Our values:

• We care deeply about our clients, patients and co-workers. Our commitment to good health and wellbeing for everyone is the cornerstone of our purpose, whether it’s clients, patients, partners or colleagues.
• We create a better future – together. That’s not a claim we make lightly. The work we do has a genuine impact on the lives of others; it brings a better future for both those that benefit from our services and for those that work here.
• We innovate and adapt. We push for better, always. We look ahead for the next breakthrough to benefit our clients’ lives, and we look at what we do now and how it could be improved.
• We act with speed and purpose. We value hard work, compassion and initiative, and we learn from everything we do. We take ownership and see things through, focused on making positive impacts and transforming the health benefits industry.
• We partner, collaborate and keep our promises. Our corporate responsibility is something we take seriously. We’re proud of our progress in sustainability, responsible business, and community support.

Based on feedback from our employee engagement survey and new employees, we know that open communication and a senior leadership team that really demonstrates these values is paramount. Employees have expressed their appreciation for the way the leadership team has led the organization throughout the pandemic, which includes weekly town halls, with employee safety and well-being always the top priority.

• Read more: Up close and personal: Meet Express Scripts Canada president Dr. Dorian Lo

Why work here?
Our employees make a difference through a direct impact to people’s lives and help drive us forward in our mission to improve the health, wellbeing, and peace of mind of those we serve. We value employees who are empathetic and poised to take ownership to help others. Together, we use our collective power to think bigger, strive for better and drive results that ensure long-term success for all.

Our culture is shaped by the way we do business, our values and how we – as individuals and team members – seize opportunities and overcome challenges. We are committed to attracting and retaining the very best people. From our pharmacies to our call centres, every employee contributes to our success. In return, we offer competitive salaries, health and dental coverage, paid time off, a defined contribution pension plan, opportunities for professional development, and support for personal and work-life issues through our Employee Assistance Program.

We are also committed to diversity and inclusion. We support and encourage you to be yourself because we believe that diversity makes us stronger and together we’ll make a difference.Express Scripts Canada is leading the industry doing important work, and we're proud to do it with the most amazing employees – passionate, dedicated and committed to excellence – in the world.