Accessibility Express Scripts Canada is committed to preventing and removing barriers for people with disabilities.More detail about how Express Scripts Canada will address current and future requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is provided below.Customer Service PolicyIntegrated Accessibility Standards PolicyMulti-Year Accessibility PlanFeedback processThe ultimate goal of Express Scripts Canada is to meet and surpass customer expectations while serving customers with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated. Feedback regarding the way Express Scripts Canada provides goods and services to persons with disabilities can be made by e-mail, in person, or by telephone to Human Resources. Express Scripts Canada Human Resources Department contact information: Phone number: 1 888 677-0111 (general line) E-mail address: eschr2@express-scripts.com Mailing address: 5770 Hurontario St. 10th Floor, Mississauga, ONCustomers who wish to provide feedback verbally can do so to any ESC employee who will direct the feedback to the Human Resources department. Accessible formats and communication support will be provided on request.Customers who provide formal feedback will receive acknowledgement of their feedback, along with any resulting actions based on concerns or complaints that were submitted.