Call Centres
Express Scripts Canada Provider Call Centre
Pharmacy Providers
Toll-Free: 1 (800) 563-3274
Monday to Friday: 6:30 a.m. to midnight ET
Weekends and statutory holidays: 8 a.m. to midnight ET
Dental Providers
Toll-Free: 1 (800) 563-3274
Monday to Friday: 8 a.m. to 10 p.m. ET
Saturday: 8 a.m. to 5 p.m. ET
Non-Insured Health Benefits Call Centre at Express Scripts Canada
NIHB Clients
Toll-Free: 1 (888) 441-4777
Monday to Friday: 6:30 a.m. to 8:30 p.m. ET
NIHB Providers
Pharmacy Providers
Toll-Free: 1 (888) 511-4666
Monday to Friday: 6:30 a.m. to midnight ET
Saturday, Sunday and Statutory Holidays: 8 a.m. to midnight ET
Dental, Medical Supplies & Equipment, Vision Care and Mental Health Counselling Providers
Toll-Free: 1 (888) 511-4666
Monday to Friday: 6:30 a.m. to 8:30 p.m. ET
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